Short story: A terrific experience.

Detail: An item caught my eye on the Beacab Gems web site, so I inquired about the price and got a prompt email response and follow up phone call from the proprietor, Sanjay. The item was a little out my budget range, but Sanjay offered me something similar that met my budget. To help me better see the item, Sanjay offered to connect via Skype video chat and I got a better look at the item. The purchase was smooth, delivery was prompt, and the item was even better than described. I highly recommend this seller. A real pleasure.