My Account allows you to manage your personal data, password, orders, shopping lists, and returns.
Is it possible to order a product that is ‘Out of Stock’?
No, you cannot order a product that is ‘Out of Stock’ however you can send your details using the Product Enquiry form and we will get in touch with you as soon as the item is ‘In Stock’.
Is it necessary to register on Beacab.com?
No, it is not necessary that you register on Beacab.com should you be interested in making a purchase however we highly recommend that you do choose to register as you will be easily able to manage items you have seen or ordereed previously.
I forgot my password, what do I do?
To reset your password, simply click on the ‘Forgot Password’ link in the Log In page. You will be required to enter your e-mail address, which you used at the time of registration. Your new, temporary password will then be sent your Inbox within 15 minutes.
How do I pay for an item I wish to purchase on Beacab.com?
Beacab Gems Inc. offers various options for you to pay for items on Beacab.com. Currently, you can pay via:
Credit Card (Amex/Visa/MasterCard/Discover)
Is it secure to pay online? What security measures have you implemented?
Beacab Gems Inc. does not keep or store any credit card, debit card or banking details in its database. With PayPal, users are redirect to PayPal's secure website that uses SSL encryption technology to encrypt and protect your card, bank, or account details.
Are there any hidden charges (Sales Tax, Shipping) when I purchase from Beacab.com?
There will be additional shipping charges depending on the product, weight, and delivery location of the order. Sales Tax is only applicable to customers in NY; an additional tax of 8.875% will be charged to the order.
Do I need to have a credit card, debit card to order from Beacab.com?
No, it is not necessary that you need a credit card, debit card to order items from Beacab.com. You may choose to wire transfer or pay via PayPal.
How soon will I receive my order?
Beacab.com ensures prompt and safe delivery of every order. For items ‘In Stock’ we ship within 24 to 48 hours.
How can I track my shipment?
You can track your shipments by visiting FedEx.com/USPS.com/UPS.com website and entering the tracking number mentioned in the order e-mail
What are the delivery charges?
Delivery/Shipping charges vary by product, weight, and the delivery location.